FRENCH SELECTION (FS)
German speaking Customer Service Advisor
Location: Manchester
Hybrid working system after training in the office
Salary: up to 30,000 per annum depending on experience plus benefits
Ref: 4346 GC
The company:
An established, family-owned business specialising in the design and supply products to retailers, distributors and commercial customers worldwide.
Main duties:
- To be the initial point of contact for customers and provide the highest standard of customer experience.
The Role:
- Act as the first point of contact for customer enquiries via phone, email and in person.
- Process customer orders accurately and efficiently ensuring all details are recorded correctly.
- Respond to customer queries promptly providing clear information on products and pricing
- Maintain accurate customer records and update internal systems.
- Liaise with internal departments to ensure smooth communication and follow-up.
- Identify opportunities to improve team workflows, productivity and customer service efficiency.
- Work towards team targets and service level agreements ensuring compliance with company procedures and data protection requirements.
The Candidate:
- Fluent in German (written and spoken) essential
- Previous experience in customer service or in an administrative role needed
- Excellent communication and interpersonal skills
- Confident, proactive and dynamic
- IT literate
The salary: up to 30,000 per annum depending on experience plus benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
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German speaking Customer Service Advisor in Manchester employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
