Service Advisor Car Dealership
Maidstone
£32,000 - £34,000 basic + bonus
Full-time Permanent Mon Fri (8am 6pm) + 1 in 3 Saturdays
The Role
We re looking for a Service Advisor to join a busy car dealership in Maidstone. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.
Duties
- Meet and greet service customers in the dealership
- Manage bookings, job cards, and workshop scheduling
- Upsell service plans, products, and accessories
- Keep customers updated on progress, costs, and approvals
- Ensure a professional handover on completion of work
- Deliver outstanding customer service to increase retention
Requirements
- Previous experience as a Service Advisor in a car dealership or motor trade environment
- Strong communication and customer-facing skills
- Ability to upsell products and meet targets
- Good organisational and IT skills (DMS experience an advantage)
- Full UK Driving Licence preferred
Benefits
- Up to £32,000 - £34,000 basic + bonus scheme
- Training and career progression with a franchised dealership
- Pension scheme and company benefits
- Friendly, supportive dealership team
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Car Dealership Service Advisor in Maidstone employer: Confidential
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