At a Glance
- Tasks: Diagnose and solve complex machinery faults while training and supporting fellow engineers.
- Company: Join Neckar Forklifts, a leader in materials handling with over 50 years of experience.
- Benefits: Enjoy 25 days holiday, pension contributions, profit share, and health schemes.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Make a real impact by improving service standards and developing your engineering skills.
- Qualifications: Expertise in fault diagnosis and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
The Opportunity: Specialist Technician / Master
Contract: Permanent
Location: Maidenhead / Berkshire
With over 50 years materials handling experience to call upon, Neckar Forklifts understand how to lift, store and move goods. From forklift sales, hire, driver training, all makes service, parts, fleet management and warehouse planning, we provide total solutions. Neckar Forklifts has two convenient locations - a short distance from London's Heathrow Airport and in Castleford, West Yorkshire - serving the North of England and Scotland.
The Impact you will have:
- To provide assistance across the CST in fault finding and diagnosis of more complicated machine faults with the ultimate objective of improving 1st time fix performance.
- Capable of providing expert diagnosis and engineering support on complicated MHE and ESE faults.
- To train, develop and coach engineers in the CST in order to raise the standard of MHE and ESE problem diagnosis and the service delivered to the customer.
- To set a clear benchmark for the rest of the engineering team to aspire to in order that the technical standards are set high and the appropriate development is available to enable others to achieve.
- To assist the Field Technical Support Engineer where required and to take over their duties during holiday periods.
- To deal with telephone enquiries from engineers to support the diagnosis of the likely cause of MHE and ESE problems and using specialised equipment and/or equipment manufacturers and/or parts supply specialists in order to provide a timely solution.
- To support the identification of parts required to carry out repairs.
- To assist in the creation of an internal database to identify trends of reported ongoing faults and proposed solutions.
- To comply with the company Health and Safety 'no tolerance' rules and comply with all aspects of the law as a minimum.
- To play an active part in the role of championing a positive environmental and health and safety culture at all times with demonstrable skills and knowledge of these important matters to fellow colleagues, customers and suppliers.
What will help you to excel in this role:
- Expert knowledge and experience of relevant equipment on customer's sites.
- Proven track record in complex problem solving and fault diagnosis.
- Comprehensive knowledge in the use of site or vehicle based diagnosis tools and equipment essential.
- Communications skills are essential from a training delivery, customer service and internal coordination perspective.
- IT literate.
What you can expect from us:
- Future development and career opportunities.
- 25 days holiday plus the option to buy an additional 3 days over a 12 month period.
- Contributory pension scheme with employer contributions up to 6%.
- Profitshare bonus based on business performance.
- Paycare and eyecare health scheme.
- High street discounts.
What's next
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Specialist Technician in Maidenhead employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Technician in Maidenhead
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Specialist Technician in Maidenhead
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Confidential's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Confidential. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Confidential
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Confidential.
