Confidential is seeking an AfterSales / Customer Resolution Coordinator in Maesteg to join the Commercial team. You will manage customer complaints, returns and credits, ensuring timely resolutions and clear communication with customers.
Working cross-functionally, you will investigate issues, identify root causes and support improvements to products, processes and the customer experience. Experience in customer service and CRM is preferred.
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Aftersales & Customer Resolution Coordinator in Maesteg employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
