Belcan is seeking a Service Desk Customer Liaison in Macclesfield to act as the vital link between customers, engineers and service teams. You will ensure requests are handled efficiently and professionally in a fast-paced environment.
As the first point of contact, you will log and coordinate tasks, provide updates to customers, and support continuous service improvements to drive customer satisfaction. This is an on-site role with a collaborative team.
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Service Desk Liaison — Customer Care & Coordination in Macclesfield employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
