Business Support Officer
Location: Lyndhurst
Salary: £27,514 £31,374 per annum (pro-rata)
Hours: 32 hours per week
Contract: Permanent
Working pattern: Flexible 4 5 days or job-share (2 16 hours)
Are you an organised administrator with excellent communication skills and a passion for great customer service?
Join a busy Environmental Services team, providing essential administrative and customer support across environmental, licensing and regulatory services.
What you ll be doing:
- Be a key point of contact for residents, businesses and colleagues through phone, email and web chat.
- Accurately log enquiries, provide clear operational guidance and refer complex regulatory matters to specialist officers.
- Prepare licences, process payments, reconcile corporate credit cards and manage purchase orders.
- Manage specific workflows, including pest control enquiries and administrative processes supporting local testing and animal welfare services.
- Coordinate meetings, record actions, schedule compliance reminders and keep database records accurate and up to date.
What we re looking for:
- 3 GCSEs (or equivalent) at grade C/4 or above, including English and Mathematics.
- Substantial experience working in a busy office administration environment.
- Good working knowledge of Microsoft Office 365, including Word, Excel, Outlook and PowerPoint.
- Excellent interpersonal skills and the ability to deal with difficult or sensitive enquiries calmly and professionally.
- Strong attention to detail and the ability to manage competing priorities independently.
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Administrator - Business Support in Lyndhurst employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
