Senior CX and Engagement Strategist in London
Senior CX and Engagement Strategist

Senior CX and Engagement Strategist in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and deliver impactful customer experiences that inspire connection and drive results.
  • Company: Dynamic organisation focused on meaningful customer engagement.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Why this job: Make a real difference in customer experiences while leveraging your creativity and data insights.
  • Qualifications: Experience in customer experience strategy and a passion for marketing technology.
  • Other info: Join a vibrant team dedicated to innovation and customer success.

The predicted salary is between 36000 - 60000 £ per year.

As a Senior CX and Engagement Strategist, you'll work with organisations to design and deliver meaningful, measurable customer experiences from the point of acquisition through to retention that inspire connection and drive impact.

Blending data insight with creative strategy and bringing a deep understanding of how marketing technology can be leveraged, you'll design acquisition strategies that enhance customer engagement.

Senior CX and Engagement Strategist in London employer: Confidential

As a leading firm in customer experience strategy, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. Located in a vibrant city, we offer competitive benefits, continuous professional development opportunities, and a commitment to work-life balance, making us an ideal employer for those seeking to make a meaningful impact in the field of customer engagement.
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Contact Detail:

Confidential Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior CX and Engagement Strategist in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Showcase your skills! Create a portfolio that highlights your best work in customer experience and engagement strategies. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their goals, especially in designing impactful customer experiences.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented folks like you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Senior CX and Engagement Strategist in London

Customer Experience Design
Engagement Strategy
Data Insight
Creative Strategy
Marketing Technology
Acquisition Strategy
Retention Strategy
Impact Measurement
Analytical Skills
Communication Skills
Collaboration Skills
Problem-Solving Skills
Project Management

Some tips for your application 🫡

Show Your Passion for CX: When writing your application, let your enthusiasm for customer experience shine through. We want to see how you connect with the idea of creating meaningful experiences that inspire connection and drive impact.

Highlight Your Data Savvy: Make sure to showcase your ability to blend data insights with creative strategy. We’re looking for someone who can leverage marketing technology effectively, so include examples of how you've done this in the past.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Senior CX and Engagement Strategist role. We love seeing candidates who put in the effort!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!

How to prepare for a job interview at Confidential

✨Know Your Customer Experience Fundamentals

Make sure you brush up on the key principles of customer experience (CX) and engagement strategies. Be ready to discuss how you've previously designed and delivered impactful customer experiences, and think about specific examples that showcase your ability to blend data insights with creative strategies.

✨Showcase Your Data Savvy

Since this role involves leveraging marketing technology, be prepared to talk about your experience with data analysis tools and how you've used data to inform your strategies. Bring examples of how data insights have driven successful customer acquisition and retention in your past roles.

✨Demonstrate Your Creative Thinking

Think outside the box! Prepare to share innovative ideas you've implemented in previous positions that have led to meaningful customer connections. This is your chance to show how you can creatively solve problems and enhance customer engagement.

✨Ask Insightful Questions

Interviews are a two-way street, so come armed with thoughtful questions about the company's approach to CX and engagement. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and vision for customer experience.

Senior CX and Engagement Strategist in London
Confidential
Location: London

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