Harmonic in London is recruiting a Senior CRM Manager for a fast-growing DTC health and wellness brand. You will own CRM and retention across the full customer lifecycle, driving engagement, repeat purchase, subscriptions and LTV.
You will develop and optimise automated journeys, segmentation and personalisation across email, SMS and other channels, working with Ecommerce, Performance and Brand, while mentoring a junior CRM teammate and shaping the retention strategy as the business scales.
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Senior CRM & Retention Lead for DTC Growth (London) employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
