The Opportunity
We are recruiting for an exciting opportunity for a Sales Support Specialist to join our market leading client. This is an excellent opportunity to join an established business supplying products across the UK and Europe.
Key Responsibilities
- Process customer orders accurately and manage the end-to-end order process.
- Handle B2 B customer enquiries and resolve complaints via telephone and email.
- Coordinate stock availability, deliveries and logistics with internal teams.
- Maintain accurate customer records, monitor service performance and prepare reports.
- Work collaboratively with Sales, Operations and Logistics to deliver excellent customer service.
About You
- Experience in B2 B customer service or sales support.
- Strong knowledge of order processing and international logistics.
- Excellent communication, organisational and problem-solving skills.
- Proficient in Microsoft Office and experienced with ERP systems.
Benefits
- 23 days' annual leave plus bank holidays, increasing with service.
- An additional day off for your birthday.
- Pension contributions, wellness allowance, cashback healthcare scheme and Cycle to Work scheme (following probation).
#J-18808-Ljbffr
Sales Support Specialist in London employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
