RMK Talent Solutions, in partnership with a fast-growing Fintech, seeks a Head of Customer Experience to lead Digital and Online customer management. This permanent role demands a strategic leader focused on delivering exceptional service and nurturing long-term client relationships.You will manage a customer success team, drive proactive support, identify upsell opportunities, and collaborate with product, sales and marketing to translate feedback into improvements.
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Head of Customer Experience & Growth in London employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
