Confidential, a global financial services business, is seeking a CRM Operations Manager to lead multichannel CRM campaigns and operate across the customer lifecycle. You will work with Product, Marketing, Customer Experience, Content and Support to ensure compliant, effective communications.
You'll build, test and optimise journeys, manage audience data and consent processes, and run KPI dashboards. Strong analysis, stakeholder management and a detail-oriented approach are essential.
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CRM Operations & Campaigns Lead in London employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
