XMA in Livingston is seeking an L1 Service Desk Analyst to be the first point of contact for customers, logging and resolving IT incidents and requests with a focus on strong service delivery. You'll troubleshoot hardware and software issues, follow ITIL-based processes, and collaborate with technical teams to ensure swift outcomes.
The role offers £25,000 per year and a benefits package including private healthcare and pension, with 25 days holiday rising to 30.
#J-18808-Ljbffr
L1 IT Service Desk Analyst - Livingston, Growth employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
