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- Tasks: Ensure guest safety while providing exceptional customer service and running poolside activities.
- Company: Join Butlin’s, a fun-filled adventure destination with over 80 years of creating memorable experiences.
- Benefits: Flexible hours, potential live-in accommodation for over 18s, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values fun, engagement, and making guests smile.
- Qualifications: Must have a National Pool Lifeguard Qualification (NPLQ) and be a strong swimmer.
- Other info: Shifts include weekends and evenings; flexibility and reliability are key.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
About the Role
Our lifeguards are on hand to ensure our guests are having a great time as well as keeping safe in the pool and on the flumes in our Splash Waterworld! Our guests' safety is our biggest priority so this role requires superb attention to detail whilst also interacting with our guests and providing exceptional customer service. You will promote and run poolside activities; creating memorable experiences for our guests whilst keeping their safety at the forefront of everything you do. Typical working hours cover a minimum of 24 hours up to full time (35 hours) and a combination of midweek and weekend availability is required. Predominantly shifts are between 8.30am - 6pm however there are the occasional shifts until 9pm at times. Live-in accommodation may be available for those aged over 18 and relocating to the area.
A National Pool Lifeguard Qualification (NPLQ) is essential for this role.
About You
We are looking for enthusiastic individuals who have a natural ability to engage and relate with a wide range of people.
You will need to be a strong swimmer with fantastic attention to detail to ensure you can monitor the pool at busy times. If you have a previous lifeguard qualification, we would love to hear from you.
You will work alongside a great team but there will be times where you are supervising areas independently.
Our business is open 7 days a week and therefore flexibility, reliability and punctuality are all essential, as you will form an important part of a team.
Lifeguard (Southampton) employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard (Southampton)
✨Tip Number 1
Familiarise yourself with the specific safety protocols and customer service expectations at Butlin's. Understanding their unique approach to guest interaction will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Engage with current or former lifeguards at Butlin's through social media platforms or local community groups. They can provide valuable insights into the role and the company culture, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Showcase your swimming skills by participating in local swimming events or lifeguard competitions. This not only enhances your experience but also demonstrates your commitment to being a strong swimmer, which is crucial for the role.
✨Tip Number 4
Be prepared to discuss your flexibility and reliability during the interview. Since the role requires working various shifts, highlighting your availability and willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Lifeguard (Southampton)
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to prominently feature your National Pool Lifeguard Qualification (NPLQ) in your application. This is essential for the role, so it should be one of the first things the hiring team sees.
Showcase Customer Service Skills: Since the role involves interacting with guests and providing exceptional customer service, include examples from your past experiences where you successfully engaged with customers or created memorable experiences.
Demonstrate Flexibility and Reliability: Mention your availability and willingness to work a variety of shifts, including weekends and evenings. Highlight any previous roles where you demonstrated punctuality and reliability.
Express Enthusiasm for the Role: Convey your passion for working in a fun and dynamic environment like Butlin's. Use positive language to express why you want to be a lifeguard and how you can contribute to creating smiles for guests.
How to prepare for a job interview at Confidential
✨Show Your Enthusiasm
Lifeguarding is all about creating a fun and safe environment. Make sure to express your passion for working with people and your excitement about the role during the interview.
✨Highlight Your Qualifications
Since a National Pool Lifeguard Qualification (NPLQ) is essential, be prepared to discuss your qualifications in detail. If you have previous lifeguarding experience, share specific examples of how you've ensured safety and provided excellent customer service.
✨Demonstrate Attention to Detail
The role requires superb attention to detail, especially when monitoring the pool. Be ready to give examples of situations where your attention to detail made a difference, whether in lifeguarding or other roles.
✨Emphasise Flexibility and Teamwork
Butlin's values reliability and teamwork. Discuss your availability and willingness to work flexible hours, as well as your ability to collaborate effectively with others while also being capable of supervising independently.
