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For Companies At a Glance
- Tasks: Manage planned maintenance and reactive jobs while ensuring timely service delivery.
- Company: Join a dynamic team focused on customer satisfaction and operational excellence.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Be the key player in keeping our services running smoothly and efficiently.
- Qualifications: Strong organisational skills and experience in customer service or planning.
- Other info: Fast-paced environment with a focus on teamwork and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We are looking to recruit a Customer Service Planner to join our team.
About the Role
Joining our team, you will take ownership of and manage planned preventative maintenance (PPM) and reactive jobs using in house systems to schedule works, ensuring future appointments meet contractual Service Level Agreements. You will handle client calls and emails to log issues and maintain timely system updates.
Repairs / Maintenance Planner in Leeds employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs / Maintenance Planner in Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! As a Repairs/Maintenance Planner, you'll be handling client calls and emails. Role-play with a friend or use our resources to nail down how to log issues effectively and keep clients happy.
✨Tip Number 3
Be proactive in your follow-ups! After applying through our website, don’t just sit back. Drop a friendly email or call to express your enthusiasm about the role and check on your application status.
✨Tip Number 4
Showcase your organisational skills! Prepare examples of how you've managed schedules or handled multiple tasks in the past. This will help you stand out as someone who can handle the PPM and reactive jobs efficiently.
We think you need these skills to ace Repairs / Maintenance Planner in Leeds
Some tips for your application 🫡
Show Your Organisational Skills: As a Repairs / Maintenance Planner, you'll need to demonstrate your ability to manage schedules and appointments. Make sure to highlight any relevant experience in your application that showcases your organisational skills and attention to detail.
Tailor Your Application: We want to see how you fit into our team! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role. Use keywords from the job description to show that you understand what we're looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your experience and skills relevant to the role.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our team!
How to prepare for a job interview at Confidential
✨Know Your Stuff
Make sure you understand the ins and outs of planned preventative maintenance (PPM) and reactive jobs. Brush up on relevant systems and tools that are commonly used in the industry, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Customer Service Planner, you'll be handling client calls and emails. Prepare examples of how you've effectively communicated with clients in the past, especially in resolving issues or scheduling appointments. This will demonstrate your ability to maintain strong client relationships.
✨Understand Service Level Agreements (SLAs)
Familiarise yourself with what SLAs entail and why they are crucial in the role. Be ready to discuss how you would ensure that future appointments meet these agreements, as this shows your commitment to maintaining high standards in service delivery.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, the systems they use, or how they measure success in the role. Asking questions not only shows your interest but also helps you gauge if the company is the right fit for you.
