Temporary Service Administrator
Ledbury
Monday - Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:30pm
13.10 per hour
Maternity cover position until at least November 2027, with a strong possibility of becoming permanent
We are currently recruiting for a Temporary Service Administrator to join a well-established business based in Ledbury. Working within the Service Department, you will provide vital administrative support, ensuring systems are kept up to date and helping the team deliver an excellent service to customers. This is a varied and fast-paced role that would suit someone who enjoys organisation, problem-solving, and working collaboratively with colleagues.
Key Responsibilities
- Maintaining and updating company systems accurately.
- Providing administrative support to the Service Team.
- Managing customer enquiries and assisting with service-related queries.
- Processing orders and customer requests.
- Booking service appointments and scheduling work.
- Raising customer quotations and ordering spare parts.
- Updating equipment and customer records.
- Chasing outstanding orders and supporting the timely dispatch of goods.
- Providing cover for other members of the administration team during holidays and absences. Job Descri in Support Word
About You
- Has previous administration experience.
- Has strong customer service skills.
- Possesses excellent attention to detail.
- Is organised and able to manage their own workload effectively.
- Enjoys working as part of a team.
- Has strong communication skills and a proactive approach.
- Experience using ERP systems would be advantageous but is not essential.
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Service Administrator in Ledbury employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
