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- Tasks: Lead diagnosis and repairs of industrial refrigeration systems while maintaining customer relationships.
- Company: Join Johnson Controls, a global leader in technology and industrial solutions across 150 countries.
- Benefits: Enjoy competitive salary, overtime pay, 25 days holiday, and comprehensive benefits including discounts and training.
- Why this job: Be part of a supportive culture focused on work-life balance and continuous learning in a dynamic industry.
- Qualifications: Relevant trade qualifications, ammonia certification, and experience with major refrigeration systems are essential.
- Other info: Position based in Scotland, primarily in the Glasgow region, with opportunities for career development.
The predicted salary is between 36000 - 60000 £ per year.
Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries. Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers' manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive industries.
What we offer:
- Competitive salary, and overtime paid at premium pay rates.
- Stand by allowance, call outs, travel paid on top of basic salary.
- Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.
- 25 days paid holidays plus Bank Holidays.
- Holiday Purchase Scheme.
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
- Training opportunities with outstanding resources available.
- Career development through various career ladders programs.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
What you will do:
We are looking for a competent IREF Lead Technician, who can lead diagnosis and repairs systems malfunctions, requiring specific technical knowledge and relevant qualifications as well as an understanding on time and equipment requirements. You will act as a subject expert, keeping customers informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade and provide the customer with advice/training in system operations as required. Your role as a Lead Technician is to maintain positive customer relationships, ensuring pro-active feedback, documentation of the customer's equipment and systems status/work completed. You may provide technical coaching to less experienced service team members as well as coordinate on site work activity for highly complex and multi person jobs. May include overlooking activities of subcontractors. The role is based in Scotland, predominantly within Glasgow region.
What we look for:
- Relevant qualifications in the specific trade (e.g. BAS/BNS, HVAC, Refrigeration).
- Complex product knowledge and advanced system knowledge within Industrial Refrigeration.
- Ammonia certification is essential.
- Driving License.
- Experience in working with HFC, Ammonia & Co2 systems.
- Experience with major manufacturers such as SABROE, Frick, York, Bitzer, Howden.
- Experience with DX, pumped, flooded, multistage systems.
If you are successful, we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, company van, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.
Lead Technician - Industrial Refrigeration employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technician - Industrial Refrigeration
✨Tip Number 1
Familiarise yourself with the specific technologies and systems mentioned in the job description, such as SABROE, Frick, and York products. Understanding these brands will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industrial refrigeration field, especially those who have experience with ammonia systems. Engaging with industry experts can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your previous experiences with complex refrigeration systems during the interview. Be ready to share specific examples of how you've diagnosed and repaired system malfunctions, as this will showcase your technical expertise.
✨Tip Number 4
Highlight any leadership or coaching experiences you have had in your previous roles. Since the position involves coordinating work activities and mentoring less experienced team members, demonstrating your ability to lead will be crucial.
We think you need these skills to ace Lead Technician - Industrial Refrigeration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant qualifications and experience in industrial refrigeration. Emphasise your knowledge of systems like HFC, Ammonia, and CO2, as well as any certifications you hold.
Craft a Strong Cover Letter: Write a cover letter that showcases your technical expertise and experience with major manufacturers such as SABROE, Frick, and York. Explain why you're passionate about the role and how you can contribute to Johnson Controls.
Highlight Customer Relationship Skills: In your application, mention your ability to maintain positive customer relationships and provide proactive feedback. This is crucial for the Lead Technician role, so give examples of how you've done this in the past.
Showcase Leadership Experience: If you have experience leading teams or providing technical coaching, make sure to include this in your application. Johnson Controls is looking for someone who can coordinate complex jobs and mentor less experienced team members.
How to prepare for a job interview at Confidential
✨Showcase Your Technical Expertise
Make sure to highlight your relevant qualifications and experience in industrial refrigeration. Be prepared to discuss specific systems you've worked with, such as HFC, Ammonia, and CO2 systems, and demonstrate your knowledge of major manufacturers like SABROE and Frick.
✨Emphasise Customer Relationship Skills
Since the role involves maintaining positive customer relationships, be ready to share examples of how you've effectively communicated with clients in the past. Discuss how you keep customers informed about service progress and how you handle any outstanding issues.
✨Demonstrate Leadership Abilities
As a Lead Technician, you'll need to coordinate on-site activities and provide technical coaching. Prepare to talk about your experience leading teams or mentoring less experienced colleagues, showcasing your ability to manage complex projects.
✨Prepare for Safety Discussions
Johnson Controls places a strong emphasis on safety through their Zero Harm policy. Be ready to discuss your understanding of safety protocols in the workplace and how you've implemented them in previous roles to ensure a safe working environment.
