At a Glance
- Tasks: Join our Neuron Technology team to shape innovative digital products and solve complex business challenges.
- Company: WTW, an inclusive employer committed to diversity and community support.
- Benefits: 25 days annual leave, private healthcare, hybrid working, and a range of additional perks.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
- Why this job: Make a real impact by collaborating with diverse teams on cutting-edge technology solutions.
- Qualifications: Experience in business analysis and Agile product delivery is essential.
The predicted salary is between 57036 - 69710 £ per year.
Join our Neuron Technology team and help shape the next generation of digital products that support risk insight, analytics, and decision-making across Risk & Broking.
As a Product Business Analyst, you will work at the intersection of business, product, user experience, and technology. You'll collaborate with stakeholders, designers, engineers, and analytics specialists to understand problems, uncover opportunities, and define solutions that deliver meaningful business outcomes. This role is ideal for someone who enjoys solving complex problems, facilitating collaboration, and influencing the development of innovative digital products in a highly collaborative Agile environment.
The role is based in Ipswich, with travel to London and other locations as required to support stakeholder engagement, team collaboration, and delivery activities.
The Role
- Partner with business stakeholders, product leaders, UX designers, engineers, and analytics specialists to understand business challenges, identify opportunities, and define valuable outcomes.
- Facilitate discovery activities, workshops, interviews, journey mapping, and collaborative working sessions to uncover user needs and business problems.
- Translate strategic objectives, user needs, and business requirements into clear product initiatives, user stories, acceptance criteria, and delivery outcomes.
- Support product backlog creation, refinement, prioritisation, and release planning activities, ensuring work is aligned to customer and business value.
- Collaborate closely with UX colleagues to understand user journeys, validate concepts, and shape intuitive and effective user experiences.
- Create and maintain analysis artefacts including process flows, journey maps, wireframes, data models, business rules, and other supporting documentation where required.
- Work with engineering, testing, and service teams throughout delivery, helping clarify requirements and resolve ambiguity as solutions evolve.
- Analyse business processes, customer workflows, and product performance to identify opportunities for optimisation, automation, and continuous improvement.
- Use stakeholder feedback, operational insight, and product data to support informed prioritisation and decision-making.
- Contribute to estimation, planning, dependency management, risk identification, and delivery governance activities.
Qualifications
What you'll bring
Essential Experience
- Experience working as a Business Analyst, Product Analyst, Product Business Analyst, Agile Business Analyst, or a similar role within a technology or digital product environment.
- Strong understanding of business analysis techniques, including stakeholder engagement, requirements elicitation, process analysis, and solution definition.
- Experience supporting Agile product delivery using Scrum, Kanban, or similar delivery frameworks.
- Experience facilitating workshops and guiding discussions with both business and technical stakeholders.
- Ability to translate complex business problems into clear, actionable requirements and delivery outcomes.
- Experience creating user stories, acceptance criteria, process models, and other analysis artefacts.
- Excellent communication skills with the ability to explain complex concepts to a range of audiences.
- Strong analytical thinking and problem-solving capability.
- Ability to build productive relationships across business, product, design, engineering, and operational teams.
- Ability to work independently while managing competing priorities in a fast-moving delivery environment.
Desirable Experience
- Experience within Insurance, Risk, Financial Services, Analytics, or other regulated industries.
- Experience supporting digital products, analytics platforms, workflow tools, or customer-facing applications.
- Familiarity with Azure DevOps, GitHub, Jira, Confluence, Miro, Figma, Visio, or similar collaboration and delivery tools.
- Experience working alongside UX designers, researchers, product managers, or service designers.
- Exposure to data-driven product development, automation initiatives, or AI-enabled solutions.
- Understanding of customer journey mapping, service design, or user-centred design approaches.
- Experience operating in global teams across multiple locations and time zones.
- BCS Business Analysis certification or equivalent professional qualification.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more.
Equal Opportunity Employer
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Product Business Analyst in Ipswich employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Product Business Analyst in Ipswich
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Confidential!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
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We think you need these skills to ace Product Business Analyst in Ipswich
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Confidential, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Confidential
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Confidential’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
