Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly voice for customers, providing top-notch IT support and solutions.
- Company: Join Capgemini, a leading company known for its commitment to customer service.
- Benefits: Earn £12.60 per hour with a living wage, plus great work-life balance.
- Why this job: Make a difference by helping customers solve their tech issues every day.
- Qualifications: No prior experience needed, just a passion for helping others and good communication skills.
- Other info: Enjoy a supportive team environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Salary: £12.60 per hour (Living Wage Employer)
Location: Capgemini, Inverness or Nairn
Hours: 35 hours per week, Monday to Friday, between 7am - 6pm
Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.
In this role, you will be the first point of contact for customers, providing 1st line IT support.
Customer Service Advisor in Inverness employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Inverness
✨Tip Number 1
Make sure you research Capgemini and their values before your interview. Knowing what they stand for will help you connect your answers to their mission, showing that you're not just another candidate but a perfect fit for their team.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you'd handle difficult customers or technical issues, as this will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or training opportunities shows that you’re genuinely interested in the role and eager to grow within the company.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our team at StudySmarter.
We think you need these skills to ace Customer Service Advisor in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Customer Service Advisor role. We want to see how your background aligns with providing top-notch customer support!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great fit for our team at Capgemini. Let us know what makes you tick!
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love seeing examples of how you've helped customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Confidential
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and IT support. Brush up on common issues customers face and how to resolve them. This will show that you're proactive and ready to tackle challenges head-on.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service scenarios. Think about how you would handle difficult customers or technical issues. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Show Your Personality
Capgemini values a friendly and approachable attitude. Be yourself and let your personality shine through. Share personal anecdotes that highlight your customer service skills and demonstrate your ability to connect with people.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
