Robertson Bell are supporting a leading Higher Education organisation in London to recruit an experienced Interim Credit Controller on an interim basis for an initial 3 month contract.
The role will sit within the existing credit control function and will provide additional support during a particularly busy period, with a strong focus on managing student queries, clearing service desk tickets and emails, and supporting a wider telephone credit control campaign.
The role will involve:
- Managing a high volume of student queries relating to outstanding balances, payments and accounts.
- Working through service desk tickets and emails, resolving queries efficiently and accurately.
- Supporting a telephone campaign to contact approximately 600 students regarding outstanding balances.
- Providing wider support to the team during busy periods, including assisting at the student-facing service desk when required.
The successful candidate will have:
- Several years of solid, hands-on credit control experience, ideally including a dedicated Credit Controller position.
- Confidence speaking to customers or students over the telephone and handling potentially sensitive payment conversations.
- Experience working through high volumes of queries, emails and administrative tasks without losing attention to detail.
- A proactive, hands-on approach and the flexibility to support the wider team when required.
This is an excellent opportunity for an experienced Credit Controller to join a busy Higher Education finance team and make an immediate impact.
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Interim Credit Controller employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
