At a Glance
- Tasks: Answer calls, welcome patients, manage appointments, and handle payments.
- Company: Join Edgerton Dental Clinic, a well-established practice in Huddersfield.
- Benefits: Competitive hourly rate of £12.71+, full training provided, and a supportive team.
- Other info: Work in a beautiful Georgian building with opportunities for skill development.
- Why this job: Be the friendly face of our clinic and help create stress-free patient experiences.
- Qualifications: Previous admin or customer service experience is a plus, but training is available.
The predicted salary is between 11 - 13 £ per hour.
An exciting opportunity has become available for a Receptionist to join our team based in Huddersfield.
This is a full time, permanent role working 8.30am to 5.30pm Mon to Fri, and in return you will recieve a competitive hourly rate of £12.71+ depending on experience.
Full Training will be provided for the right Candidate.
Edgerton Dental Clinic is a well established clinic serving patients from Huddersfield and across Yorkshire.
We regularly invest in our state‑of‑the‑art facilities and the ongoing training of our dentists and dental support team to ensure that our patient s visits are as stress free as possible.
Our dental practice is housed in an imposing and fully refurbished listed Georgian building close to parking and easily accessible for visitors on foot or arriving by vehicle or public transport.
We take pride in offering a full range of high quality services including traditional family dentistry, children's dentistry, services for those patients with dental anxiety and a full range of cosmetic dentistry procedures.
Key responsibilities of our Receptionist will include
- Answer the Telephone in the prescribed manner
- Welcome all patients arriving at the practice
- Ensure that the appointment system is efficient and accurate
- Collect and record patient payments
- Administration & Finance
- Ensure that patient records are completed correctly before filing and storing them in an efficient, tidy and secure manner
- Complete and return relevant forms for NHS and private schemes within a specified timescale
- Encourage prompt payments and chase outstanding debts according to the practice policy
- Liaise with dental laboratories, supply companies and other organisations as required
- Send out patient recalls
- Compile day sheets
- Keep the office, reception area and waiting room clean and tidy
- Organise stock supplies and control
- Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
- Undergo training as may be required to develop your skills and abilities
- Attend refresher and update training for medical emergencies and CPR
What we are looking for in our Receptionist
- Previous experience in an Admin Customer Service / Receptionist role would be beneficial, however TRAINING will be provided for the right candidate!
Receptionist in Huddersfield employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Huddersfield
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Confidential. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Confidential before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Huddersfield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Confidential:Your cover letter is your chance to shine! Tell us why you want to work at Confidential specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Confidential!
How to prepare for a job interview at Confidential
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
