Location: Hereford
If the following job requirements and experience match your skills, please ensure you apply promptly.
Salary: £32,500 + OTE
We are looking for an Account Manager to join our team in Hereford, you will be acting as the first point of contact for your customers, building strong business relationships and managing customer satisfaction.
Responsibilities:
Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (New Business).
Build relationships based on regular contact with key decision makers within your high value clients business.
Ensuring regular customer site visits and deliver a high level of customer service.
Manage and Resolve Escalations: Take full ownership of all customer escalations, ensuringtimely, effective, and professional resolution.
Regular team working to ensure the business exceeds clients expectations.
Provideaccuratesales forecasting ofanticipatedsales and regular activity reporting.
Manage and develop an account base of existing clients.
Report to the management team on any improvements, change requirements and innovation you believe will improve quality management system.
Skills Required:
Highly driven and motivated individual with a passion for hitting achievable targets and earning uncapped commission.
Skilled negotiator
Highly organised with an eye for detail
Ability tooperatein afast-pacedenvironment
Ability,experiencean interest in technology to allow for meaningful discussion with customers
Good understanding of social media to positively promote the business
Confident on the telephone and in online meetings via Teams/Zoom
Benefits:
21 Days Holiday increasing to 22 days after 3 years and to 25 days after 5 years
Birthday Day Off
Buy Holiday Scheme
Employee Assistance Programme
Enhanced company sick pay
Discounted Retail Vouchers
Reduced Gym Membership
Annual Salary Review
SCG Mobile Benefit
Employee Referral Bonus
Pension Scheme
Free On-Site Parking
Charity Events
SCGisproudtobeanequalopportunitiesemployer.
WewelcomeapplicationsfromallpartsofthecommunityandarecommittedtoupholdingtheprinciplesoftheEqualityAct2010.
Wearecommittedtosupportingapplicantswithdisabilities. xrnqpay Wewillendeavourtomakenecessaryadjustmentstoensureafairandaccessiblerecruitmentprocess.
Account Manager in Hereford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
