Reference: 5205
Location: Hemel Hempstead
Salary: 30,000+
Hours: Monday-Friday, 9:00am-5:30pm Fully office based.
The Opportunity
We are recruiting for a Logistics Operations Coordinator to join an established and growing business in Hemel Hempstead.
Key Responsibilities
- 3 PL Management: Oversee outsourced warehouse operations, ensuring providers meet agreed service levels and operational requirements.
- Stock & Inventory: Monitor stock movements and accuracy across multiple locations, investigating and resolving discrepancies with warehouse partners.
- Order & Shipment Coordination: Ensure orders are processed and dispatched on time, coordinating with warehouse partners to meet customer requirements and delivery deadlines.
- Transport Management: Arrange and coordinate transport, ensuring shipments are booked and planned effectively.
- Trade Customer Support: Manage orders for trade customers with specific stock, handling and delivery requirements.
- Consignment Stock: Monitor consignment stock arrangements, maintaining accurate records and ensuring stock availability.
- International Logistics: Coordinate stock movements between international locations and work with partners to resolve delays or other issues.
- Performance & Problem Solving: Monitor 3 PL performance, follow up on service issues and take ownership of resolving shipment and delivery challenges.
- Systems & Reporting: Maintain accurate records and use relevant systems and reports to support stock, order and logistics management. Knowledge of Sage 200 would be advantageous.
- Process Improvement: Identify ways to improve logistics processes, stock visibility and operational efficiency.
About You
- Experience in logistics, distribution, warehouse operations or supply chain coordination.
- Experience working with 3 PL providers, outsourced warehouses or external distribution partners.
- A good understanding of stock control, order fulfilment, shipment planning and transport coordination.
- Strong organisational skills and the ability to manage competing priorities across multiple locations.
- Excellent communication skills and confidence liaising with customers, warehouse partners, transport providers and internal teams.
- A proactive approach to problem-solving, with strong attention to detail and a focus on customer service.
- Good IT skills and experience using ERP systems; Sage 200 knowledge would be highly desirable.
The Ideal Candidate
You will be comfortable coordinating operations through external partners rather than managing a single warehouse directly. You'll be organised, commercially aware and confident taking ownership of shipments and ensuring customers receive a reliable service.
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Logistics Operations Coordinator in Hemel Hempstead employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
