Heavy Vehicle Service Advisor
We re looking for an organised, confident and customer-focused Heavy Vehicle Service Advisor to join our busy HGV workshop.
You ll be the link between our customers, technicians and workshop team, managing jobs from booking through to completion and invoicing.
The Role
- Book in HGVs for servicing, repairs, inspections and MOT preparation
- Raise and manage accurate job cards
- Liaise with technicians to monitor job progress and identify additional work
- Keep customers updated on repairs, costs and timescales
- Obtain customer approval for additional work
- Order parts and liaise with suppliers when required
- Prepare accurate invoices for completed work
- Support the Workshop Manager with daily planning and workflow
- Maintain accurate workshop records and administration
What We re Looking For
- Experience in a HGV, commercial vehicle, fleet or dealership workshop
- Strong customer service and communication skills
- Excellent organisation and ability to manage multiple jobs
- Good understanding of workshop processes, job cards and invoicing
- IT literate; DMS experience would be an advantage
- A confident, practical approach and the ability to work under pressure
What We Offer
- Competitive salary
- Overtime opportunities
- Training and career development
- Supportive, professional workshop team
- Stable, long-term career prospects
If you have commercial vehicle workshop experience and enjoy keeping customers, technicians and jobs moving, we d like to hear from you.
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Heavy Vehicle Service Advisor employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
