Do you have an interest in cars and love speaking with people? Our client has got a fantastic opportunity for a Customer Service & Saes Advisor to join their team and help their customers solve their car troubles!
Our client is looking for someone with proven experience in a telephone sales or customer service role.
To be considered for the role, you'll require the following essentials:
- A minimum of 1-2 years' experience within a customer services/sales role witing the motor industry
- Excellent internal and external communication
- Proficient in MS Office
- Attention to detail
- Excellent telephone manner
Within this position, you'll also be:
- Managing inbound & outbound calls
- Spotting opportunities to upsell products & services for maximising sales
- Handling live chat enquiries online with confidence
- Providing accurate information to customers, whether over the phone or in person
- Updating customer records and our internal database as needed
- Creating invoices, proformas, and credit notes
- Generating courier labels for outbound & inbound deliveries
- Liaising effectively with our internal technical team
- Acting as the vital link between customers and technical staff
Salary & Working Hours
- Salary is £30,000 per annum
- Working hours are Monday - Friday, 9am - 5.30pm (Office based)
- 24 days holiday plus 8 bank holidays
- Team building outings
- Development & training opportunities
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Customer Service & Sales Advisor in Heanor employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
