I am currently recruiting for a Customer Service Administrator to join my clients new project, based in Eurocentral on an ongoing contract. You will be based on-site for the first 1-2 weeks of training, with the option of flexible working once you are fully trained. Whilst you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.
This role is starting on Monday 24th August, so you must be available to start then. For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally. You will work Monday - Friday 9am - 5pm or 10am - 6pm with flexibility required as this is a new project. You may also be required to work occasional weekend once trained, with rest days during the week. The salary will be 12.82 per hour on a 37.5 working week.
Key Responsibilities
- Make outbound calls to drivers and managers regarding parcel volume risks
- Coordinate with stakeholders to resolve operational issues
- Communicate updates via email and phone
- Maintain and update Excel spreadsheets
- Prepare and send operational reports
Skills & Requirements
- Confident and professional telephone manner
- Ability to work in a fast-paced environment
- Experience using Microsoft Office packages, particularly Word, Excel, and Outlook
- Strong communication and organisational skills
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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Customer Service Administrator - Immediate Start in Glasgow employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
