Our client is a leading Scottish B2 B technology company providing innovative SAAS technology solutions to customers globally, with a big focus on exceptional customer support and strong relationships.
What you'll be doing
- Manage and developing your portfolio of existing customer accounts across the UK and international markets, building strong, long-term relationships with key stakeholders.
- Conduct regular business reviews to understand customer goals and demonstrate ROI and drive customer engagement levels via proactive relationship management.
- Identify and develop account revenue growth plans and collaborate closely with internal sales teams on expansion opportunities.
- Support smooth onboarding for new customers, delivering product training, product demos & effective onboarding.
What you'll ideally need to have
- Previous experience in Account Management, Customer Success, Client Services or Relationship Management and B2 B experience.
- Strong communication, presentation and relationship building skills, ideally within a SAAS environment.
- Commercially driven, organised, consultative style and able to manage multiple priorities with a positive, proactive mindset.
In return you'll receive
- Great support and backing from a renowned industry team and great working environment.
- Competitive salary c.£45k base) and bonus structure.
- Hybrid working and career development opportunities.
Customer Account Manager in Glasgow employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
