FRENCH SELECTION UK
German and Dutch speaking Customer Service Advisor
Location: London
Salary: 35,000 per annum plus great benefits
Ref: 4344 DG
The company
An international company providing specialist services within the healthcare and life sciences sectors.
Main duties
To deliver exceptional customer service to the German and Dutch market while providing essential administrative and office support to ensure the smooth running of daily operations.
The role
- Deliver excellent customer services via telephone, email and face-to-face interactions
- Respond to customer enquiries, resolve queries and provide professional product advice
- Build and maintain strong client relationships ensuring a positive customer experience
- Coordinate cases from initial instruction through to completion liaising with clients, laboratories and medical clinics worldwide
- Manage sample shipments, prepare and fulfil orders / samples
- Provide administrative support and general office duties
- Contribute to sales targets and the smooth running of the department
The Candidate
- Fluent in German and Dutch (written and spoken) - Essential
- Previous experience in customer service desirable but not a requirement
- Proactive with the ability to use initiative, build strong client relationships and work effectively to tight deadlines.
- Excellent communication skills with organisational and problem-solving abilities
- IT literate
Salary: 35,000 per annum plus great benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
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German and Dutch speaking Customer Service Advisor employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
