Confidential in Enfield and North London is seeking a Customer Service Advisor to handle high-volume inbound calls in a busy local authority contact centre.
You will deliver accurate, customer-focused support across council services, with training and a hybrid working pattern after initial onboarding. The role emphasizes first-contact resolution and empathetic handling of residents' enquiries.
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First-Contact Public Sector Customer Advisor β Hybrid employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.