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- Tasks: Assist in recovering charges from customers for rentals and damages.
- Company: Join Thrifty Car and Van Rental, a leading rental company.
- Benefits: Competitive salary, supportive team, and career development opportunities.
- Why this job: Be part of a dynamic team making a real difference in customer relations.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Enjoy a friendly work environment with potential for growth.
The predicted salary is between 24000 - 26000 £ per year.
Thrifty Car and Van Rental are recruiting for a Credit Controller in our Credit Control Department based at our Exeter Head Office. To assist in the recovery of charges owed from retail and corporate customers for rental, damage, excess mileage, fines, and fuel charges.
The key responsibilities include:
- Managing customer accounts and ensuring timely payments.
- Communicating with customers regarding outstanding debts.
- Resolving any disputes or issues related to payments.
- Maintaining accurate records of all transactions.
- Working closely with other departments to ensure smooth operations.
Location: Head Office
Hours: 37.5 hours Monday-Friday
Salary: £25,000 per annum
Credit Controller in Exeter employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and rental sectors. You never know who might have a lead on a Credit Controller role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Credit Controller positions and practice your answers. We want you to feel confident when discussing your experience with charge recovery and customer relations.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your expertise in managing accounts and resolving disputes. Use specific examples from your past roles to demonstrate how you’ve successfully recovered charges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Controller in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or finance. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Credit Controller position. Be genuine and let your personality come through – we love that!
Showcase Your Attention to Detail: As a Credit Controller, attention to detail is key. In your application, make sure to proofread everything carefully. A well-presented application shows us you take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Confidential
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit control metrics and how they apply to the role. Be ready to discuss how you’ve successfully managed accounts or improved recovery rates in previous positions.
✨Research Thrifty Car and Van Rental
Familiarise yourself with Thrifty's services, values, and recent news. This will not only help you answer questions about why you want to work there but also allow you to tailor your responses to align with their company culture and goals.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully resolved disputes or improved collection processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
As a Credit Controller, effective communication is key. Be prepared to demonstrate how you can convey complex information clearly and handle difficult conversations with customers. Practice articulating your thoughts confidently and professionally during the interview.
