FRP Advisory is seeking a Service Desk Analyst to be the first point of contact for IT incidents and service requests across a fast-paced professional services environment.
You will log and prioritise tickets, diagnose and resolve hardware, software, and network issues, and maintain accurate documentation in line with ITIL practices. Flexible across UK offices with hybrid working options.
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Service Desk Champion | IT Support & Customer Excellence in Essex employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
