Your new company
A well-established and growing organisation is seeking a proactive and customer-focused Sales Administrator to join their team in Waltham Abbey. This is an excellent opportunity to join a successful business with a strong reputation in its sector, offering a varied role supporting both customers and a busy field sales team.
Your new role
Working closely with the Sales Manager and external sales team, you will play a key role in ensuring the smooth day-to-day running of sales administration activities.
- Processing customer orders accurately and efficiently.
- Providing administrative support to the external sales team.
- Acting as a first point of contact for customer enquiries via telephone and email.
- Providing pricing information and assisting with order management.
- Conducting outbound calls to existing and prospective customers.
- Following up on sales enquiries and marketing campaigns.
- Maintaining accurate customer, product and pricing information.
- Coordinating delivery updates and resolving customer service queries.
- Supporting invoicing, credit notes and payment enquiries alongside internal teams.
- Analysing customer activity and identifying opportunities to encourage repeat business.
What you'll need to succeed
- Previous experience within a sales administration, customer service or sales support role.
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent communication and customer service skills.
- High attention to detail and accuracy.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Ability to work effectively within a fast-paced environment.
- Experience of CRM or ERP systems would be advantageous.
- Experience within a B2 B environment would be beneficial but is not essential.
What you'll get in return
- Salary of £32,000-£35,000 depending on experience.
- Temporary to permanent opportunity with an immediate start available.
- Full-time hours: Monday to Thursday 8:00am-5:00pm and Friday 8:00am-4:30pm.
- Opportunity to join a supportive and growing business.
- Varied role with genuine long-term career prospects.
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Sales Administrator Temp to Perm in Essex employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
