Exciting Opportunity: Sales Account Manager Wanted!
Are you a dynamic and results-driven professional with a passion for customer engagement? Do you enjoy growing customer accounts while managing existing customers? If so, we want you to join our team as an Sales Account Manager!
Position: Sales Account Manager
Contract Type: Permanent
Salary: 28,000 per annum + Commission
Hours: 9am-5pm Monday to Friday
Office based position
Due to the office location and lack of public transport, a driver is preferred
Immediate start available!
Key Responsibilities
- Sales Calls: Handle inbound sales calls from the existing customer base with the aim of cross-selling relevant products that align with their current and future needs.
- New Customer Acquisition: Utilise prospect data to identify and secure new customers while enhancing relationships through referrals.
- Account Management: Engage in effective account management to uncover current and potential needs, presenting tailored solutions that ensure customer retention.
- Negotiation: Work within the established authority structure to negotiate competitive sales prices and close deals.
- Customer Service Excellence: Interact with customers in a friendly and professional manner, ensuring every experience exceeds their expectations.
- Market Awareness: Stay up-to-date with competitor activity and trends, recording insights in Excel for strategic planning.
- Issue Resolution: Log and respond to customer inquiries and complaints promptly, ensuring they are addressed with care and efficiency.
- Data Entry and Compliance: Maintain accurate records of customer interactions, adhering to data protection regulations and company standards.
- Product Knowledge: Develop and maintain a thorough understanding of the products and services, proactively seeking information to fill any knowledge gaps.
What We're Looking For
- Proven experience in new customer acquisition and sales generation.
- Strong account management skills with a focus on customer service and retention.
- Exceptional negotiation and problem-resolution abilities.
- Proficiency in data entry and familiarity with Excel.
- A thorough understanding of compliance standards and IT systems.
We are looking for a candidate to start in November 2026- ASAP!
We can't wait to meet you!
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Sales Account Manager in Erith employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.