Air Export Operations Coordinator
Location: Southampton, Hampshire
Job Type: Full-Time, Permanent
The Opportunity
Are you an experienced Air Freight professional looking to take the next step in your career?
We are partnering with a successful and growing logistics provider seeking an Air Export Operations Coordinator to join their Southampton-based team. This is an excellent opportunity to become part of a fast-paced international operation where you'll play a key role in ensuring air export shipments are delivered efficiently, compliantly and to the highest service standards.
Key Responsibilities
- Manage air export shipments from booking through to departure.
- Coordinate airline bookings and secure the most suitable routing and rates.
- Prepare and process all export documentation, including HAWBs, MAWBs, customs declarations, commercial invoices, packing lists and Dangerous Goods paperwork where required.
- Ensure full compliance with customs regulations, airline requirements, aviation security procedures and international trade standards.
- Monitor shipment progress and proactively resolve any operational issues.
- Arrange collections and deliveries with approved transport partners.
- Provide timely updates to customers and overseas agents throughout the shipment lifecycle.
- Ensure cargo is correctly manifested and customs-cleared ahead of departure.
- Handle specialist cargo requirements, including temperature-controlled, dangerous goods, high-value and time-critical shipments.
- Build strong and lasting relationships with customers by delivering exceptional service levels.
- Support quotation requests and respond effectively to customer enquiries.
- Work closely with key clients to achieve agreed service expectations and KPIs.
About You
- Previous experience within Air Export Operations, Freight Forwarding or Air Freight logistics.
- A strong understanding of international air freight procedures and export documentation.
- Knowledge of export customs processes and compliance requirements.
- Excellent organisational skills and the ability to manage multiple shipments simultaneously.
- High attention to detail and a proactive, solutions-focused approach.
- The ability to work effectively under pressure and meet deadlines.
- Strong communication and customer service skills.
- Good proficiency with Microsoft Office applications, particularly Outlook and Excel.
Desirable Experience
- Experience using freight forwarding or transport management systems.
- Knowledge of CDS export entries.
- Dangerous Goods awareness or certification.
- Understanding of aviation security regulations.
- Knowledge of Incoterms and international trade compliance.
What's on Offer?
- Competitive salary based on experience.
- The opportunity to join a well-established and expanding logistics business.
- A varied and engaging role within a fast-moving international environment.
- Ongoing training and career development opportunities.
- Supportive team culture with genuine prospects for progression.
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Export Coordinator in Eastleigh employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
