E-Commerce Products Officer
E-Commerce Products Officer.
Location UK-wide.
£27,347 per annum (pro rata for part time).
Ref: 226 REC.
Part Time 30 hours per week - we are happy to talk flexible working.
Base: UK-based hybrid working, including travel to team meetings.
Contract: Fixed Term 1-year maternity cover.
Disclosure: DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement.
The E-Commerce Products Officer will help grow the Walk Wheel Cycle Trust's online shop by creating new products, spotting and implementing exciting product opportunities, shaping a trusted and sustainable range, managing inventory and creating online listings that turn supporter interest into income for our work.
What you'll get stuck into
- Use customer insight and sales data to spot what supporters want next, shape seasonal collections, and help grow sales and profit.
- Find and assess new suppliers so our product range is distinctive, reliable and aligned with our commitment to sustainability.
- Bring products to life on Shopify with clear, engaging pages that help supporters choose with confidence and enjoy a smooth buying experience.
- Work closely with the E-Commerce Promotions Officer to make product launches and campaigns as successful as possible, maximising income for our mission.
- Lead the development of our next range of Network Cycle Planners, managing the project from planning through to delivery, coordinating suppliers and internal teams, and creating clear, engaging content for the digital guides.
- Manage inventory, using sales data to plan ahead, reorder at the right time and keep the right products in stock.
This role is ideal for someone who enjoys spotting opportunities, developing new products, improving online shopping experiences, and seeing their work generate income for a cause they care about.
ABOUT YOU
We're looking for someone who enjoys making online shopping easy, engaging and effective. You'll bring curiosity, commercial awareness, and a practical eye for detail. We don't expect you to tick every box. If you're looking for a role where you can make a real impact, we'd love to hear from you.
- You'll be confident taking ownership of projects, managing deadlines, and coordinating with a range of stakeholders to deliver successful outcomes.
- Bring hands-on experience of Shopify or a similar e-commerce platform, with a good sense of what makes an online store easy to use and successful.
- Build strong relationships with retailers, wholesalers and external suppliers, helping to source the right products and make sure stock is available when supporters need it.
- Communicate clearly and confidently, creating, editing and proofreading content that is accurate, engaging and easy for supporters to understand.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we're a values driven organisation. We're looking for people who are:
Always Learning - curious, open minded and committed to continuous improvement.
Championing Equity - inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership - proactive, responsible and empowered to make things better.
Delivering Together - collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That's why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
WellbeingSupport
- 28 days' leave per annum plus bank holidays for full-time employees,
- Option to buy an extra week of annual leave (pro-rata for part-time employees).
- Paid volunteer days to support causes you care about.
- Free, confidential support service available 24/7.
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme.
FinancialBenefits
- Up to two extra days of paid leave (pro rata for part time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust.
- Bike, computer and season ticket loans.
- Discount benefits.
- London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit - 3 x annual Salary.
Family FriendlyPolicies
- Enhanced maternity and paternity pay.
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday).
ADDITIONAL INFORMATION
- Application deadline: 23:59, 11 October 2026.
- Interviews will be held via Microsoft Teams during the 29th or 30th October 2026.
- We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
- Adjustments are available throughout the application process.
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E-Commerce Products Officer employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Products Officer
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Confidential are looking for when hiring for a E-Commerce Products Officer.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Confidential for the E-Commerce Products Officer, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Confidential as a E-Commerce Products Officer, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Confidential’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Products Officer.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Confidential, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Confidential's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Confidential. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Confidential
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Confidential uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Confidential. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
