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- Tasks: Lead a team to deliver exceptional service and manage customer satisfaction.
- Company: Join Arnold Clark, a leading automotive retailer with a strong reputation.
- Benefits: Enjoy 33 days' annual leave, flexible leave, and generous employee discounts.
- Why this job: Be part of a dynamic team and make a real difference in customer experience.
- Qualifications: Experience in service management and a passion for customer service.
- Other info: Full-time hours with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and ambitious Service Manager to join the team at our KIA/Mercedes branch in Dundee.
We offer:
- 33 days' annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- ...and much more
Hours: Full time: Monday - Friday 8am - 5.30pm and alternate Saturdays.
About the role: As a Service Manager for Arnold Clark, you will have full responsibility...
Service Manager in Dundee employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Dundee
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at KIA or Mercedes. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Service Managers. We recommend practising your answers with a friend or in front of the mirror. Confidence is key, and knowing your stuff will help you shine!
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just about managing services but also about creating great experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Manager in Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your relevant experience and skills that match what we're looking for at our KIA/Mercedes branch. This shows us you’re serious about the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role and how your ambitions align with our values. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've excelled in previous roles, especially in service management. Numbers and results can really make your application stand out.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, plus you’ll be able to keep track of your application status. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Confidential
✨Know the Company Inside Out
Before your interview, make sure you research Arnold Clark thoroughly. Understand their values, services, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As a Service Manager, you'll likely face scenario-based questions that assess your problem-solving skills. Think of specific examples from your past experience where you've successfully managed a team or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Skills
Highlight your leadership experience during the interview. Discuss how you've motivated teams, improved service processes, or handled conflicts. Be ready to share concrete examples that demonstrate your ability to lead and inspire others in a busy service environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the branch is currently facing, or how success is measured in the Service Manager role. This shows that you're proactive and genuinely interested in contributing to the team's success.
