At a Glance
- Tasks: Convert inbound calls into sales and build rapport with customers.
- Company: Specialist cleaning and drainage firm based in Dartford.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: In-person role with a focus on teamwork and achieving goals.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction.
- Qualifications: 2 years of sales experience and a passion for customer service.
The predicted salary is between 22050 - 26950 £ per year.
CJS are looking an Inbound Sales Representative for a specialist cleaning and drainage firm based in Dartford. The role is responsible for driving revenue by converting inbound calls to confirmed sales. Building rapport quickly with customers to gain their trust and understand their needs. This is a fast paced and competitive environment that rewards success.
Please be aware that this is an in person role in Dartford and is not remote working.
Main Responsibilities
- Use consultative sales approach to help customers as an Inbound Sales Representative to explore product offerings and make purchase decisions.
- Answering inbound calls from customers responding to marketing from social media, print and the web.
- Exceeding our customer's expectations with every call and educating our customers by bringing your unique personality, enthusiasm and passion to every conversation you have.
- Interacting with external and internal customers in a professional and ethical manner.
- Delivering high-quality customer experiences by applying judgment and following guidelines.
- Meeting performance goals through influencing of upgrades and selling according to defined standards and processes.
- Prioritising work time to optimise customer interactions that lead to sale, and self-development.
- Go above and beyond for customers .
- Liaising closely with the Operations Team at point of sale to determine availability and timescales for job completion.
- Essential Knowledge, Skills and Experience required for the Inbound Sales Representative:
- A Minimum of 2 year sales call centre/Telesales experience preferred.
- A background in emergency/specialist cleaning would be ideal.
- Must demonstrate commitment to provide the highest quality service to our customers.
- Must be competitive and be driven by daily, weekly, and monthly goals.
- Must be available to work assigned shift within guidelines.
- Previous experience in sales, customer service and working toward structured KPIs.
- You have a true passion for sales and providing outstanding customer service experience.
In addition
- Ability to connect over the phone.
- Comfortable using Microsoft Windows applications.
- Able to work some weekends.
- Ability to exercise sound judgment within generally defined processes and procedures.
- You re resilient, adaptable and thrive in a dynamic environment.
- #J-18808-Ljbffr
Sales Representative in Dartford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Representative in Dartford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Representative at Confidential, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Confidential. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Representative in Dartford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Confidential:When writing your cover letter, make sure to tailor your message specifically for Confidential. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Confidential
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Confidential that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Confidential that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Confidential’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
