A large property developer are looking for an experience Customer Service Coordinator to join their team to deliver excellent customer service & maintain their 5 customer satisfaction rating
You will need to have worked for either a housing association working with defects or for a housing developer in a customer service role. We
Day to day duties:
- Being the main point of contact for the home owners
- Updating the CRM system logging defects or closing them down
- Complaint management
- Booking in engineers to carry out work in the propertys
- Logging issues & escalating them to the management team
- Working closely with the customer service team
- Reporting in the customer service manager
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Customer Service Coordinator in Dartford employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
