Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with queries and provide tech support while selling products.
- Company: Join EE, a leading telecom company passionate about growth and inclusivity.
- Benefits: Starting salary of £21,620, rising to £25,684, plus huge tech discounts.
- Why this job: Kickstart your career with training, support, and a chance to make a real impact.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Complete an NVQ Level 2 in Customer Service with dedicated study time.
The predicted salary is between 21620 - 25684 £ per year.
Start your future with EE. Where your voice could be the start of something big.
What’s in it for you:
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
- Huge discounts off other tech such as smart watches, speakers, TVs, gaming consoles and subscriptions.
- Discount codes to give out to friends and family.
- Support to carve your own career path.
- Season Ticket Travel Loan giving you the funds to pay for your travel to and from work up front.
- Online GP: Access to a private GP 24/7 for you and your immediate family.
What you’ll be doing:
At EE, we believe every interaction should be a positive one. You’ll chat with customers over the phone, helping them with everything from billing questions to tech support, and selling our products/services along the way. Every call is your chance to help people stay connected. You’ll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way, including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE:
You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds because everyone belongs here.
Ready to make your mark? Apply now and let’s start building your future.
Customer Service Advisor - Uncapped Commission in Darlington employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission in Darlington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling real calls and give you a chance to showcase your problem-solving skills during the interview.
✨Tip Number 3
Be yourself! EE is looking for a friendly voice and a great attitude, so don’t be afraid to let your personality shine through. Share your passion for helping others and how you can contribute to making every customer interaction a positive one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards an exciting career with EE. Let’s get started on building your future together!
We think you need these skills to ace Customer Service Advisor - Uncapped Commission in Darlington
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for that great attitude and willingness to learn!
Tailor Your Application: Make sure to tailor your application to the Customer Service Advisor role. Highlight any relevant skills or experiences, even if they’re not directly related to customer service. Show us how you can help keep our customers connected!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A clean application shows attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Confidential
✨Know Your Stuff
Before the interview, make sure you understand what EE is all about. Familiarise yourself with their products and services, especially in customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Customer Service Advisor, you'll be chatting with customers all day. Think of examples from your past experiences where you've successfully helped someone or resolved an issue. This will demonstrate your ability to connect with people and provide great service.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process, career progression, or the team culture at EE. It shows that you're engaged and eager to learn more about the company.
✨Be Yourself
EE values a friendly voice and a positive attitude, so don’t be afraid to let your personality shine through. Be genuine in your responses and show enthusiasm for the opportunity. Remember, they’re looking for someone who fits into their inclusive culture!