Confidential is seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support a customer engagement and contact centre transformation programme. You will bridge business requirements with technical delivery, ensuring customer service processes and contact centre capabilities are implemented and optimised.
The role requires strong functional consulting and technical understanding across the Microsoft Dynamics 365 ecosystem, with experience in IVR/IDR, CCAI, and
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D365 CE Contact Center Techno-Functional Consultant (Remote) employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
