Are you a natural problem solver with a passion for delivering exceptional customer service? Our client is hiring a Temporary Customer Service Advisor to join a successful and growing company in Belper, offering fantastic benefits and permanent opportunities for the right candidates.
To be considered for the role, you ll require the following essentials:
Customer Service Experience Proven ability to provide excellent service
Strong Communication A professional telephone manner & written skills
Resilient & Calm Able to handle customer queries with reassurance & confidence
Within this position, you ll also be:
Customer Contact Engage with customers via phone, email, SMS, live chat & WhatsApp
Problem Solving Understand customer situations and provide effective solutions
Service Excellence Deliver a high-quality customer experience with professionalism
CRM Management Ensure all queries are handled promptly & accurately within SLAs
Process Optimisation Identify opportunities to streamline operations & improve efficiency
What s on offer
Competitive Salary Β£13.61 & overtime opportunities
Various shifts 8am-6pm and some weekends
START MONDAY 5 TH OCTOBER
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Customer Service Advisor - Temporary employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.