Confidential in London is seeking a CRM & Loyalty Executive to own lifecycle marketing initiatives across the customer journey, driving retention and loyalty. You’ll collaborate with marketing, product and customer experience to improve CLV and reduce churn.
Responsibilities include managing post-purchase journeys, onboarding, win-back campaigns and loyalty programme optimisation while delivering actionable reports for senior leadership.
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Customer Retention & Loyalty Strategist employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
