Confidential is seeking a Customer Service Advisor to be the first point of contact for Customer Field Services. You will handle inbound and outbound enquiries by phone across Metered Billing and Change in Usage journeys, creating accurate customer cases to support progression.
You'll work 8am-6pm, Monday to Friday, on a four-week shift rotation, with hybrid working after training. A DBS check is required; access to a vehicle is preferred but not essential.
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Customer Field Services Advisor — Hybrid & DBS Checked employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
