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- Tasks: Lead CRM implementations and deliver training to clients on smart technical solutions.
- Company: Fast-growing consultancy specialising in digital work operating systems.
- Benefits: Collaborative team, exposure to cutting-edge tools, and impactful projects.
- Why this job: Kickstart your IT career while helping businesses streamline their operations.
- Qualifications: 1-3 years in technical roles and strong communication skills required.
- Other info: Remote-friendly environment with opportunities for on-site collaboration.
The predicted salary is between 28800 - 48000 £ per year.
A fast-growing consultancy specializing in digital work operating systems is looking for a London based CRM Implementation Specialist to join the team. You will be the Technical Expert in helping clients streamline operations and maximize the value of their work management platforms—particularly within the ecosystem. This role is perfect for someone who is looking for an entry level position into the IT world, enjoys turning business needs into smart technical solutions and thrives in a client-facing environment.
What You’ll Do:
- Lead end-to-end implementations for UK-based clients
- Plan and manage onboarding, configuration, custom automations, and integrations
- Deliver webinars, workshops, and 1:1 sessions to coach and train users
- Translate client requirements into tailored workflow solutions, including data migration
- Balance technical build with client advocacy, coordinating with relevant teams
- Provide post-launch support: troubleshoot issues, offer technical guidance, and suggest improvements
What We’re Looking For:
- 1–3 years in technical implementation, customer service/success or technical support with B2B clients
- BA/B.Sc in relevant field - must
- Experience building workflows, automations, and data imports
- Strong communication skills and ability to explain technical concepts to non-technical users
- Familiar with APIs, Excel, and low-code tools like or Zapier
- Based close to London, with flexibility for occasional on-site sessions
What You’ll Get:
- The opportunity to work on impactful, fast-paced projects with diverse clients
- A collaborative, remote-friendly team environment
- Exposure to cutting-edge work management tools and automation platforms
- A role that blends technical creativity with real-world problem solving
Sound like a good fit? Apply now to help businesses build smarter, scalable systems that make work better.
CRM Implementation Specialist employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Implementation Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or attend local meetups. You never know who might have a lead on that perfect CRM Implementation Specialist role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical abilities, especially with workflows and automations. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on explaining technical concepts in simple terms, just like you would with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM Implementation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Implementation Specialist. Highlight any relevant experience, especially in technical implementation or customer service, and don’t forget to mention your skills with APIs and low-code tools!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this entry-level position and how your background aligns with the job description. Show us your passion for turning business needs into smart solutions.
Showcase Your Communication Skills: Since this role involves explaining technical concepts to non-technical users, make sure your application reflects your strong communication skills. Use clear and concise language, and maybe even include examples of how you've successfully communicated complex ideas in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your materials in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Confidential
✨Know Your CRM Inside Out
Make sure you’re familiar with the specific CRM platform the company uses. Brush up on its features, benefits, and common issues users face. This will help you demonstrate your technical knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a CRM Implementation Specialist, you'll need to explain complex concepts to clients who may not be tech-savvy. Prepare examples of how you've successfully communicated technical information in the past, whether through training sessions or one-on-one support.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific client situations or technical challenges. Think about past experiences where you’ve solved problems or improved processes, and be ready to share those stories during the interview.
✨Demonstrate Your Client-Facing Experience
Since this role is client-facing, highlight any previous experience where you’ve worked directly with customers. Discuss how you’ve built relationships, understood their needs, and provided solutions that made a difference.