My client is a highly regarded and prestigious commercial financial services organisation.
An opportunity has arisen for an experienced and proactive Credit Controller to join a busy collections team. The role would suit someone who enjoys building strong customer relationships while ensuring outstanding debts are collected efficiently, effectively and professionally.
As a Credit Controller you will be responsible for managing a portfolio of customer accounts, reducing early arrears, whilst delivering excellent customer service.
Main Duties
- Proactively manage and collect outstanding customer debt.
- Contact customers by telephone and email to resolve overdue accounts.
- Allocate incoming payments accurately.
- Reconcile customer accounts and investigate payment discrepancies, ensuring these are resolved quickly
Key Requirements
- Proven background in Credit Control essential
- Strong negotiation skills.
- Knowledge of creditworthiness & credit monitoring procedures
- Excellent communication skills and relationship building
- Strong attention to detail with good problem-solving abilities.
- Confident working with Microsoft Excel and bespoke systems (training provided)
- Ability to prioritise workload and manage multiple accounts.
- Professional and confident telephone manner.
- Organised with excellent time management skills.
- Experience of Consumer debt collection is helpful.
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Credit Controller 6 month FTC employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
