Job Title: Office Administrator / Administrative Assistant
Location:
Crawley, Surrey
Hours:
Full-time (Monday Friday)
Salary:
Competitive, dependent on experience
About the Company
We are a fast growing B2 B debt recovery agency supporting small and medium-sized companies. We pride ourselves on being transparent, efficient, and supportive to our clients. As we continue to grow, we are looking for a reliable and highly organised Administrator to support the day-to-day running of the business.
Role Overview
The Office Administrator will play a key role in keeping the business running smoothly. This is a varied, hands‑on role ideal for someone who enjoys organisation, ownership of tasks, and being a central point of support within a small team.
You will be responsible for administrative duties, internal coordination, and supporting client‑facing processes.
Key Responsibilities
Administration & Office Support
- Answering and directing phone calls professionally
- Maintaining accurate records and internal systems
- Filing, document management, and data entry
- Diary management and scheduling
Client & Case Support
- Assisting with onboarding new clients
- Preparing standard documents and correspondence
- Updating client records and case progress notes
- Liaising with third parties (e.g. clients, partners, service providers)
Finance & General Support
- Raising invoices and tracking payments
- Supporting directors with ad‑hoc administrative tasks
- Ensuring internal processes are followed and documented
Skills & Experience Required
Essential
- Strong organisational and time‑management skills
- Excellent written and verbal communication
- High attention to detail and accuracy
- Confident using Microsoft Office
- Ability to manage multiple tasks and prioritise workload
- Professional, reliable, and discreet
Desirable (but not essential)
- Previous administrative or office‑based experience
- Experience in professional services, legal, finance, or similar environments
- Basic knowledge of invoicing or accounting systems
Personal Attributes
- Proactive and self‑motivated
- Trustworthy and confidential
- Willing to learn and take ownership
- Friendly, professional, and approachable
What We Offer
- Competitive salary
- Supportive working environment
- Opportunity to grow with the business
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Office Administrator / Administrative Assistant in Crawley employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
