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- Tasks: Manage content adaptation projects and ensure quality deliverables on time.
- Company: Join a passionate team focused on creating impactful customer experiences in healthcare.
- Benefits: Enjoy the flexibility of fully remote work and collaborate with innovative minds.
- Why this job: Be part of a creative process that shapes customer journeys and drives meaningful engagement.
- Qualifications: Fluent in Italian with experience in content adaptation and strong project management skills.
- Other info: Work closely with agencies and contribute to localising content for diverse markets.
The predicted salary is between 36000 - 60000 £ per year.
Contract length: Remote
Must be fluent in Italian.
Marketing and content savvy combined with strong Project Management skills to manage multiple workflows simultaneously.
Experience with content adaptation work either in a creative agency or on the customer side.
Solid understanding of content quality aspects to drive Agency deliverables on time and with the right quality.
The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalised and outcome-oriented customer experiences grounded in deep insights and human-centred design.
The Content Adaptation Manager role will work closely with the Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy & Design team) based on clear input from CX Engagement & Channels team members who will work with countries on the Engagement Plan per brand.
The Content Adaptation Manager will also be in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, ensuring briefs are received, uploaded to Fuse, and managed with a clear understanding of the localization ask.
Work with CX Engagement & Activation Director and Agency to understand a customer journey and content plan to collaborate on creative adaptation of centrally delivered assets. This can mean existing content adaptation or creation of channel-specific content from scratch based on CX Strategy & Design Master Asset story.
Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner.
Support adaptation of above-market content to local label requirements to ensure content is compliant and ready for execution in markets.
Support content tracking management and demand forecasting and prioritisation process with Content Hub to ensure timely executions.
Work together with Content Hub and CX Activation Director to agree on engagement plan delivery via localisation.
Needs to be fluent in Italian.
Experience with working with DAM/MLR tools.
Firm understanding of the regulatory environment in marketing to HCPs.
Demonstrated strong skills in oral and written communication, project management.
Highly collaborative, with the ability to interact and partner with Agencies of choice.
Content Manager (Fully Remote) employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Manager (Fully Remote)
✨Tip Number 1
Familiarise yourself with the specific content adaptation processes used in creative agencies. Understanding how these workflows operate will give you an edge when discussing your experience during interviews.
✨Tip Number 2
Brush up on your project management skills, especially in relation to managing multiple workflows. Being able to demonstrate your ability to juggle various tasks effectively will be crucial for this role.
✨Tip Number 3
Network with professionals in the content marketing and adaptation field. Engaging with others who have similar roles can provide insights into industry standards and expectations, which can be beneficial during your application process.
✨Tip Number 4
Gain a solid understanding of the regulatory environment in marketing to healthcare professionals (HCPs). This knowledge will not only help you in the role but also show your commitment to compliance and quality in your work.
We think you need these skills to ace Content Manager (Fully Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in content adaptation and project management. Use keywords from the job description, such as 'content quality', 'creative agency', and 'localization', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for content management and your fluency in Italian. Discuss specific examples of how you've successfully managed multiple workflows and delivered quality content adaptations in previous roles.
Showcase Your Project Management Skills: Provide concrete examples of your project management experience. Highlight any tools or methodologies you’ve used to manage projects effectively, especially in a remote setting, to show you can handle the demands of this role.
Demonstrate Your Understanding of Compliance: Mention your knowledge of the regulatory environment in marketing to healthcare professionals (HCPs). This will show that you understand the importance of compliance in content adaptation and can ensure that all materials meet necessary standards.
How to prepare for a job interview at Confidential
✨Showcase Your Project Management Skills
Be prepared to discuss your experience managing multiple workflows simultaneously. Highlight specific examples where you successfully juggled various projects, ensuring timely delivery and quality outcomes.
✨Demonstrate Content Adaptation Experience
Share your background in content adaptation, whether from a creative agency or client-side. Discuss how you've approached adapting content for different markets and the strategies you used to ensure compliance and effectiveness.
✨Understand the Regulatory Environment
Familiarise yourself with the regulatory aspects of marketing to healthcare professionals (HCPs). Be ready to explain how you have navigated these regulations in past roles and how it impacts content creation and adaptation.
✨Communicate Effectively
Since strong oral and written communication skills are essential, practice articulating your thoughts clearly. Prepare to discuss how you collaborate with teams and agencies, ensuring everyone is aligned on project goals and expectations.
