Confidential in Bristol is seeking a Complaints Handler to join a specialist professional services business operating in the legal sector. The role combines complaint handling with internal audit, quality assurance and service improvement, dealing with complex customer complaints and helping raise service standards.
You will manage the end-to-end case lifecycle from acknowledgement to resolution, conduct investigations, and prepare clear written responses. Training will be provided.
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Complaints & Quality Assurance Specialist employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
