Confidential in Colchester is seeking an experienced Customer Service Manager to lead and develop a growing, internationally operating manufacturing business's customer service function. The role is hands-on, shaping the department, driving process improvements and enhancing the customer experience while boosting commercial performance.
You will own the team, implement new workflows, and act as the voice of the customer across the business.
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Customer Service Manager: Lead & Elevate CX in Manufacturing in Colchester employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
