Clerical Officer

Clerical Officer (Band 2)
Location: Ballymena
Salary: £13.05 per hour
Hours: Full-Time
Weekly Hours: 37 hours
Duration: Temporary
Access NI: Basic clearance required prior to appointment

Application Deadline: 5pm on 11th August

About the Role

We are currently recruiting for a Clerical Officer (Band 2) to join a busy administrative team within a public sector organisation. This is a full-time temporary opportunity, providing administrative support and assisting with the smooth day-to-day running of the service.

The successful candidate will be responsible for a range of clerical duties including managing information, responding to enquiries, maintaining accurate records, and supporting colleagues across the team.

Key Responsibilities

• Responding efficiently to queries via telephone, webchat, and email
• Completing data entry across various systems, ensuring records and databases are kept accurate and up to date
• Managing confidential documentation, including scanning, filing, and organising sensitive information in line with procedures
• Providing general administrative support including scheduling appointments, coordinating meetings, and assisting with team activities
• Applying discretion and judgement when resolving routine issues within agreed guidelines
• Following organisational policies, procedures, and confidentiality requirements
• Working collaboratively with colleagues and communicating effectively with internal and external stakeholders

Essential Criteria

• Previous administrative/clerical experience (1-5 years)
• Intermediate IT skills
• Proficiency using Microsoft Office packages
• Ability to manage confidential information appropriately
• Strong organisational skills with attention to detail
• Ability to work effectively as part of a team

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. We are an equal opportunities employer and value diversity in the workplace.