Operations Manager (with EA duties)
Recruitment Firm Perm, FTC-to-perm or temp-to-perm City of London, 2-3 days in the office 9am-6pm, with some evening flexibility Salary competitive c. 60K depending on experience2-OpsEA/MK
The Client
This is a fantastic opportunity to join a boutique recruitment firm specialising in international placements. The firm has built its reputation on a high-quality approach, delivering senior and mid-level permanent hires for its clients. The business is now entering an exciting growth phase; this is a rare chance to join at a pivotal moment and shape how the business operates as it scales.
Role Overview
This is an operations-led role with executive assistance layered on top, working closely with the Founder. You will be the backbone of the business, taking ownership of systems and processes and improving them as the firm grows.
Responsibilities
- Setting up, maintaining and optimising the firm's CRM/ATS platform
- Ensuring meeting notes and candidate/client information are recorded accurately
- Issuing terms of business, and centralising and tracking all agreements in place
- Managing monthly payroll: liaising with the external accounting firm, processing payments on the banking system and calculating commission payments for sign-off
- Liaising with the external HR provider on documentation and HR matters
- Renewing business insurance and managing general company administration
- Scheduling interviews and coordinating between candidates and clients across time zones
- Organising international travel, including hotels and transfers
- Identifying and implementing process improvements independently
- Other duties as required
Environment
The environment is fast-paced, entrepreneurial and ambitious, with plenty of scope to make the role your own.
About you
- Demonstrable experience in an operations role, ideally within a scaling or start-up environment
- Experience implementing systems and processes
- Highly proactive and autonomous: you spot what needs doing and get on with it, without waiting for line-by-line instructions
- Thick-skinned and resilient, comfortable with short, direct communication
- Start-up minded, adaptable and comfortable with ambiguity
- Excellent organisational skills and a strong eye for detail
- Confident handling finance-related admin such as payroll and commission calculations
Other Details
- Suitable for someone who is interested in growing and progressing with a firm and genuinely adding value
- Salary depending on experience c.60K
- Discretionary bonus
- City of London office 2-3 days per week, with the remainder from home
- Core hours 9am-6pm, with some evening flexibility
- Reduced hours across five days will be considered for the right candidate
- Permanent preferred, though FTC-to-perm or temp-to-perm will also be considered
Operations Manager in City of London employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
